This Privacy Policy explains what personal information ijuta collects, how it is used, who it may be shared with, and what rights you have over your data. This policy is effective from 1 January 2026 and applies to all users of the ijuta platform.
All personal data held by ijuta is protected using industry-standard encryption and access controls. We apply 256-bit SSL across the platform and restrict internal data access to authorised personnel only.
ijuta does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data shared with third parties is limited strictly to what is necessary for service delivery or regulatory compliance.
You have the right to access, correct, and request deletion of your personal data held by ijuta, subject to legal retention obligations. Rights requests are handled within 30 days of receipt.
Data collected by ijuta is used only for the purposes for which it was collected — account operation, payment processing, legal compliance, responsible gaming, and platform improvement. It is not repurposed without your consent.
ijuta retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and gaming authority regulations. Account data is retained for a minimum of five years following account closure for AML compliance.
In the unlikely event of a data breach affecting your personal information, ijuta will notify affected users and the relevant regulatory authority in accordance with applicable notification obligations, within the required timeframes.
For the purposes of this Privacy Policy, ijuta acts as the data controller in respect of personal data collected from users of the ijuta platform at ijuta.app. As data controller, ijuta determines the purposes and means of processing your personal data.
All data protection and privacy enquiries, including rights requests, should be directed to the ijuta Data Protection contact via the support channels set out in Section 15 of this Policy.
Effective Date: This Privacy Policy is effective from 1 January 2026. It replaces all prior privacy notices published by ijuta. Please check this page periodically for updates.
ijuta collects personal data that is necessary for the operation of the platform and compliance with applicable legal and regulatory requirements. The categories of data we collect include:
2.1 Identity and Registration Data
2.2 Contact Data
2.3 Financial Data
2.4 Gaming Activity Data
2.5 Technical and Device Data
2.6 Communications Data
ijuta collects personal data through the following means:
ijuta processes personal data on the following legal bases:
ijuta uses the personal data it holds to:
ijuta does not sell or rent personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:
All third-party service providers engaged by ijuta are subject to contractual data processing obligations and are prohibited from using your data for any purpose beyond the service they provide to ijuta.
The ijuta platform uses cookies and similar tracking technologies to operate the platform, maintain session authentication, detect fraud, and analyse usage patterns. The categories of cookies used are:
You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will affect your ability to use the ijuta platform. Blocking analytics and functional cookies will not prevent access but may reduce personalisation.
ijuta retains personal data for the following periods, or longer where required by law:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to you.
ijuta implements the following technical and organisational measures to protect your personal data:
While ijuta takes all reasonable measures to protect your data, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account may have been compromised, contact ijuta support via Live Chat immediately.
Subject to applicable law, you have the following rights in respect of personal data held by ijuta:
To exercise any of these rights, contact ijuta support. Requests will be acknowledged within five (5) business days and fulfilled within thirty (30) calendar days, or within any longer period permitted by applicable law for complex or voluminous requests. We may require identity verification before actioning a rights request.
Please Note: Some rights are subject to limitations under applicable gaming authority regulations and AML legislation. In particular, transaction records and KYC documentation may not be erasable during the legally mandated retention period, even upon request.
The ijuta platform is operated from servers and with service providers that may be located outside Malaysia. Where personal data is transferred internationally, ijuta ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent transfer mechanisms — to protect your data to a standard equivalent to that afforded within the applicable regulatory framework.
By registering an account and using the ijuta platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia, subject to the protections described in this Policy.
The ijuta platform is strictly restricted to individuals who are 21 years of age or older. ijuta does not knowingly collect personal data from individuals under the age of 21. If ijuta becomes aware that personal data has been submitted by an individual below the minimum age requirement, that data will be deleted promptly and the associated account will be closed.
If you believe that a minor has registered with ijuta or that minors are accessing the platform, please notify us immediately via Live Chat or at [email protected] so that appropriate action can be taken without delay.
ijuta may send promotional and marketing communications to registered players by email or SMS, but only where you have provided explicit consent to receive such communications. Consent for marketing is collected separately from acceptance of these Terms and is not a condition of account registration or continued platform access.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent will not affect transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are sent as part of the account service and do not require separate consent.
ijuta may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be notified to registered users via their registered email address or via an in-platform notice upon login, with a minimum of fourteen (14) days' notice prior to the effective date where reasonably practicable.
The date of the most recent revision will be indicated at the top of this page. We encourage you to review this Policy periodically. Your continued use of the ijuta platform following the effective date of any revision constitutes acknowledgment of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or have a concern about how ijuta has handled your personal data, please contact us via:
If you are not satisfied with ijuta's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction or the gaming authority responsible for ijuta's operating licence.
Response Commitment: Privacy and data rights requests submitted to ijuta will be acknowledged within five (5) business days. We aim to fully resolve requests within thirty (30) calendar days. Complex requests requiring extended investigation will be communicated to you within the initial response.
Our support team handles privacy requests 24/7. Average Live Chat response is 3–5 minutes. You can also review our full Terms & Conditions for the complete platform rules.